Contact Us

• Company Name: Shanghai Yuanjingxuan Network Technology Co., Ltd.
• Email: service@vaxeruni.com

Let’s Keep the Conversation Open

Questions about an order, product details, delivery information, or using an item in your home? The Vaxeruni™ customer care team is available to review your request and provide relevant assistance.

You can also contact us if you would like to share product feedback or ask a general question about our store.

Email Support

Email: service@vaxeruni.com

Messages are reviewed during our regular customer service hours and answered in the order they are received.

Customer Service Hours

Monday–Friday
9:00 AM–6:00 PM (EST)

Messages received outside these hours, on weekends, or during public holidays will be reviewed on the following business day.

Information to Include

If your message concerns an existing purchase, please include:

• Your order number

• The name and email address used during checkout

• The product name

• A clear description of your question

• Relevant photos, when applicable

Providing these details helps our team locate your order and understand your request more efficiently.

Company Information

Company Name: Shanghai Yuanjingxuan Network Technology Co., Ltd.
Customer Service Email: service@vaxeruni.com

Thank you for visiting Vaxeruni. We appreciate your interest and look forward to hearing from you.